UX/UI designer who understands how things get built.

I'm Seán, based in London. I listen first, then make complicated things feel simple.

Research · Interface design · Data · Front-end

See my workAbout me

Selected work

A few recent projects, from research through to launch and results.

Ecommerce · Web

Click & Collect product page redesign

Click & Collect was bolted on to a website built for deliveries. I redesigned the product page so customers know how they can get an item before they build a basket.

+0.45ppConversion, 1.37% to 1.82%
2.8xClick & Collect orders, ~320 to ~900 a month
~37kMonthly stock checks, up from ~10k
View the project

Internal tool · Mobile app

Picking app

Click & Collect was running on a Slack channel and a Google Sheet. I watched pickers work, then designed a mobile app to replace both.

100%Of pickers using it in month one, by choice
-95%Post-pick corrections, 7.6% to 0.4%
-59%Arrival chase-ups, 23 to 9.5 per 100 orders
View the project

Ecommerce · Web

Multi-store Click & Collect

Click & Collect only worked for one store. I redesigned the journey so customers can choose where to collect from without losing their basket.

2 storesFirst time Click & Collect has run at more than one branch
~£34kFrom ~180 orders in the new store's first month
75%Of new-store customers had never used Click & Collect
View the project

Get in touch

Open to UX/UI roles. Email or message me on LinkedIn.

seanfa68@gmail.comLinkedInDownload CV