I make complicated things feel simple.

I started my career in tech support, then studied web design and development, and have spent the last four years building my design skills.

That makes me a bit different from many designers. I can design, and I also understand how things get built, so I'm comfortable talking with both technical and non-technical people.

The biggest thing I've learned is to listen first. Understand what people are trying to do, then use the right skills to help.